Tech Support
Professional 1st, 2nd and 3rd line tech support service.MaxGrid Tech 1st Line - 35 USD / Hour
- Online chat or video chat-based.
- Basic help with hardware or software.
- Minimum of one (1) hour assistance. No maximum. Offer and payment in advance.
MaxGrid Tech 2nd Line - 60 USD / Hour
- Online chat or video chat-based.
- Cleaning up and optimization of laptops, computers, and servers.
- Professional virus removal, decluttering and safety checks of the system.
- Repair and troubleshooting. Upgrading software and drivers.
- all services are done remotely through professionally installed support software.
- Minimum of one (1) hour assistance. No maximum. Offer and payment in advance.
MaxGrid Tech 3rd Line - 190 USD / Hour
- On-site specialized tech support service for networks and servers.
- Problem-solving complicated specific software/hardware problems.
- Minimum of ten (10) hour assistance. No maximum. Offer and payment in advance.